About this policy
This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website (https://it-could-be-words.com) or directly from you (the person, organisation or entity using this website).
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (‘the Privacy Act’). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
Please read this policy carefully. By using this website, you indicate that you have read and accepted it.
Collection and use of personal information
Personal information that we collect may include your name; your contact details including address, e‑mail address and phone number; your preferences and opinions; and any other information provided by you.
Personal information is not just created by a user’s interactions with a website. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and embedded third-party information.
We collect and use such information for purposes which may include: to contact and communicate with you; to respond to queries or feedback from you; to research and develop our website; to investigate, should we suspect or receive information that you have breached any of the Terms and Conditions of this website; and to verify your identity and personal information as required or permitted by any law (including the Privacy Act).
When you submit a contact form, we use the information you submit only for the intended purposes, such as to provide you with the information or service requested.
Comments
When you leave comments on the website, we collect the data shown in the comments form, and your IP address (also called a hash) may be provided to the Gravatar service to see whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your name/username and profile picture (if applicable) are visible to the public in the context of your comment.
Visitor comments may be checked through an automatic spam detection service.
Cookies
We may log information about your access and use of this website, including through the use of internet cookies, your communications through this website, the browser and operating system you use, and the domain name of your internet service provider (ISP). Cookies are text files placed in your computer’s browser to store your preferences. Cookies by themselves do not tell us your e-mail address or other personally identifiable information. However, once you choose to provide us with personally identifiable information, this information may be linked to the data stored in the cookie.
Analytics
We use Google Analytics and other software and services to collect and process your data from time to time. Information about how Google uses your data is located at www.google.com/policies/privacy/partners or any other URL that Google may provide from time to time.
Third parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of personal information
We do not and will not sell or deal in personal information exchange. We will never disclose your personal details to a third party except to protect the rights, property or safety of this website or third parties, or where you consent to the use or disclosure, and where required or authorised by law.
We may disclose personal information to:
- your authorised personal representatives or legal advisers, upon request by you to do so;
- courts, tribunals, regulatory authorities and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
- third parties to collect and process data including but not limited to Google Analytics, which may include parties that store data outside Australia.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding the handling of your personal information.
Links to other websites
This website may contain links to other websites. We do not have any control over those websites and are not responsible for or liable for the protection and privacy of any information that you provide while visiting such websites, and such websites are not governed by this Privacy Policy. We encourage you to read the privacy statements of every website that you visit that collects personal information.
This Privacy Policy applies solely to information collected by this website.
How long we retain your data
We retain contact form entries and analytics records for five years.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Security of your personal information
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial measures to safeguard the information and protect it from misuse, loss and unauthorised access. However, please be aware that no information transmitted over the internet can be guaranteed to be secure. Therefore, transmission and exchange of information is carried out at your own risk.
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth), and may update and/or correct it, subject to certain exceptions, by contacting us in writing. In order to protect your personal information we may require verification of your identity before releasing the requested information. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
You can also request that we erase any personal data we hold about you. This does not include any data that we are obliged to keep for administrative, legal, or security purposes.
If you have previously agreed to our using your personal information for any purpose, you may change your mind at any time by contacting us.
Privacy complaints
If you believe that we have breached the APPs and wish to make a complaint about that breach, please contact us by e-mail, setting out details of the breach. We will promptly investigate your complaint and respond to you in writing about the outcome of our investigation, the steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Amendments to this Privacy Policy
This Privacy Policy may be amended from time to time at our sole discretion. Your continued use of our website following any amendments indicates that you accept the amendments.
You should check this Privacy Policy regularly to ensure that you are aware of any changes, and only provide personal information if you accept the new Privacy Policy. If we make material changes to this policy, we will notify you here that it has been updated.